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Customer Reviews for Waukegan/Gurnee Auto Body

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Here’s what some of our Gurnee, IL customers are saying about us:


Tom and the guys were great. They did an excellent job on my wife's 2016 Honda Odyssey. They even touched some extra spots on the car that were ugly. Thanks Tom and crew for the great service. Ron

Ron O'Neil Google Review


Tom is great. If he cannot provide the specific request you need, he is very willing to help out and refer you to someone who can. Great customer service!

Patrick Krueger Google Review


I stopped by Waukegan Auto Body to get a quote on putting a duckbill spoiler, that I already owned, on my new car. It was a pricey spoiler, but only came from the manufacturer with two sided tape. Tom wanted to add something that would bond it to the car, so I wouldn’t have to worry about it coming off. They did it while I waited. Fantastic job. Looks great! Very reasonable price. A++

Larry Z Google Review


Excellent work done on my vehicle. I brought my vehicle in on June 17 and picked up on the 28th. Vehicle looked as good as it did before the accident. The manager Tom did the work himself. Overall experience is very satisfied. I recommend this place.

D Behrens Google Review


I've been taking our cars to Tom for many years - their work is excellent - you couldn't find a more honest person than Tom - I recommend Waukegan - Gurnee Auto repair to everyone - They are the BEST

Barbara Kloczkowski Waukegan/Gurnee Auto Body Customer Review


Tom is great! Took care of a bend in the frame of my truck looks perfect. I will come back for all my body work.

Mike Spina Google Review


Tom is a surgeon of auto body repair. He has done excellent work on all my cars including a Mini Cooper, Mustang, Honda Accord and Jeep Wrangler. I would higher recommend his services to anyone.

Thank you Tom.

Tim Walsh Google Review


Fast, good, & reasonable price!

June Zaragoza Google Review


He's done perfect work quickly. Couldn't really ask for more from an auto body repair shop.

Sean Walsh Google Review


I took my car in to get the front bumper replaced and Tom did an awesome Job. He matched the paint perfectly and it looks outstanding. I highly recommend using Tom when it comes to body work, he knows what he is doing!!! Thank you Tom!!

Julia Huff Google Review


Fixed my car fast and it looked great!

Nick Elfering Waukegan/Gurnee Auto Body Customer Review


I have had my car worked on a few times here and have had nothing but amazing service. It is quality work for a fair price. Highly recommended.

Brittany Ells Google Review


Very trusty business at affordable price with great and fast service.

Leticia Martinez Google Review


Waukegan / Gurnee Auto Body handled everything with the insurance company and even finished the repair early. Extremely happy with both the repair and service.

Gary Silha Google Review


This is a place that's worth the drive if you're looking for affordable, reliable body work! I brought my Jeep in for paint damage. Unfortunately, the damage was a little deeper than I initially thought.

Obviously, getting paint fixed is not going to be cheap. When I went around gathering estimates. I found on Yelp: Waukegan Gurnee Auto Body. I had noticed on their Yelp reviews were nothing but outstanding and They offered a great, affordable price. The guys are the shop are super friendly and helpful. They are also really laid back. I turned my car over after the weekend. They finished the job very quickly and they even cleaned my car, which was awesome! The paint job looks excellent and smooth (you can't tell anything was ever wrong with it). My experience was nothing but exceptional! I will recommend them to anyone that ever needs car repairs.

Jessica Cockrell Google Review


I'm extremely pleased with the work and the care I received at Waukegan Gurnee Auto Body.

A young man was too impatient as I was parallel parking so he drove ahead while my car was still protruding into the street. He skimmed past me and scratched the front end of my new Toyota Prius. He was so scared I felt sorry for him. So I let him go without calling the police or taking down his insurance information.

Since I was paying out of pocket, I asked Tom to help me with the cost as much as he could. He was so kind and understanding, he gave me a great estimate (actually almost half I would have paid at an auto-shop 2 minutes from my home).

The end result for me was a great repair job, money saved and a lifetime customer (including all my family) for Tom.

maysa hammoud Google Review


The owner is very personable and they did a great job!

Kevin Krueger Google Review


Tom was a big help! Thanks

La'Kendra Mayfield Google Review


My vehicle looks brand new again. There is absolutely no sign of damage remaining. The job was completed on schedule and the estimate was adhered to. I was completely satisfied and would recommend Waukegan Gurnee Auto Body to anyone needing body work on their vehicle.

Neil Hanson Waukegan/Gurnee Auto Body Customer Review


Great work

Peggy Arquillo Google Review


Came for collision repair on my bumper, Tom went above and beyond for a truly beautiful repair. Very happy customer. Tom is upfront, very straightforward, and the repair was prompt and easy on my end. Would definitely go back again.

Justine Scarbrough Google Review


Tom did a great job on my car I would definitely recommend this shop great service and not that bad money wise.

Kaylee Langley Waukegan/Gurnee Auto Body Customer Review


My husband and I have always been pleased with the work done here. We’ve had several new cars that needed various repairs and paint done. We’ve always found the prices to be fair and very quality work.

Rachel Google Review


Tom and the staff did a great job on my vehicle.

The Next Salon Google Review


Tom is a professional in every sence of the word and i can see why hes been so succesfull at what he does. He does not sugar coat it. He will tell you the truth even if you might not want to here it. He believes in establishing a good customer relationship by being transparent and upfront with any identified issues. I'm not use to being treated like that with respect and courtesy. Something you don't see very often anymore. I will most definitely recommend Gurnee/Waukegan auto body to my family and friends. His staff was also very polite and the work was more than exceptional. Keep doing what your doing guys.

David McVicker Google Review


(Translated by Google) Good job, good price, fast, highly recommended place.

Thanks Tom.

Oscar Zepeda Google Review


Tom did a great job after I had a rear end collision while at a traffic light. You cannot tell the van was ever damaged. I would highly recommend this shop.

Terri Kudelka Waukegan/Gurnee Auto Body Customer Review


I brought my car here after my mechanic caused some minor damage to my car. I worked with Tom, who is the owner, and he was excellent to work with! They worked with my schedule and facilitated communication and payment with my mechanic without my intervention. They fixed my car on schedule and within the estimate.

The work was perfect. If you care about small businesses and want personable service I implore you to bring your vehicle here.

Pat Egan Google Review


Tom is the Bomb! Very professional, personable and prompt. Highly recommended.

Sharhonda Mitchell Google Review


I research and look for reviews for every service I use. That's how I found Waukegan & Gurnee Auto Body. I am happy to give a 5 Star review of their business and recommend their shop. Tom gave me a very reasonable estimate to have a paintless dent repair on my Hyundai Elantra. They did a great job! Thank You Tom.

Lori Fox Google Review


I was referred to W&G Auto Body by my husbands boss after being involved in a collision with my Chevy Camaro. Tom was the nicest most patient person I've ever dealt with. He was very informative and went the extra mile in helping me. I as well will definitely spread the word of mouth and continue bringing business here as I am extremely satisfied with their work.”

Maria Espinosa Google Review


I hired them to smooth a dent out and they went out of their way to touch up some other scratches.

Romeo Pott Google Review


I would highly recommend this place. Tommy's wife Mary was very nice to me and made me feel special. I wish Mary can run the place cause she is more smarter. I hope she makes me feel special again soon! :)

John Long Waukegan/Gurnee Auto Body Customer Review


After a minor car accident, my bumper had a scratch all the way down through the paint. Tom, the owner of Waukegan-Gurnee Auto Body, was wonderful to work with. He described in detail two different ways for repairing the bumper. For the option I chose, Tom gave me a price that was $100 less than the dealer's quote for the exact repair. I had my car back in a day and a half, and the job was done perfectly. I can't say enough about the integrity of this owner and the quality of his work.

Marie Balis Waukegan/Gurnee Auto Body Customer Review


Tom was really great with the work on my Camry and he went an extra mile to make sure i get my car well ahead of estimated time. I would recommend him to anyone who is looking for any body work.

Rahul Chauhan Google Review


My experience with Tom and Waukegan & Gurnee Auto Body was great! I called in a panic and within minutes his professional and caring manner put me at ease. The truck looks amazing and I couldn't be happier with how everything went. If we need more auto body work, this is the place we will go - thank you!

Lisa Torres Google Review


4 Stars!

Jessica Dailey Google Review


Waukegan Gurnee Auto Body did an excellent job on repairing my car. Tom, the manager was always keeping me updated on the progress of the car. It's great to see that this auto body shop takes pride with the amazing work they do.

Nathan Battaglia Google Review


I smashed up the front of my Chevy Cruze and Tommy was able to make it look brand new.

Conley Joseph Google Review


I just picked up my car today from Tom, and I could not be more pleased. They did an exceptional job on repairing the damage done in a recent rear end accident. If I could give him a rating of 10 I would.

Linda Hinde Waukegan/Gurnee Auto Body Customer Review


We had to have our Chevy Spark front fender repaired as it was clipped in a parking lot. Tom provided a quick estimate and was lower than others we had received. The repairs were done quickly and they look great. You can't tell anything was done, it looks brand new. I would highly recommend them!

Patty Elson Waukegan/Gurnee Auto Body Customer Review


I had an excellent experience with Waukegan Gurnee Auto Body and the manager Tom Vepley following my auto accident. He explained the process clearly, gave an estimate that was acceptable to my insurance company, and completed the repairs in the time frame he promised. When finished, the car was like new! This is now my second experience with Waukegan Gurnee Auto Body and continue to recommend their work highly.

Martin Crain Waukegan/Gurnee Auto Body Customer Review


Tom and his team have done fantastic work on my Expedition EL. The quality of their work has made it look brand new. I will continue to bring any needed bodywork here. If anyone is looking for a great body shop, I would highly recommend checking out Waukegan-Gurnee Auto Body.

Matt Google Review


Great work!!! Received a few quotes from other places and they said this dent is full body work, these guys made my truck look perfect again with pointless dent repair. Highly recommended

Jeremy Mathias Google Review


Tom and his crew do top notch work, and are fast and professional. They treat your car like it is their own. The work they do makes it so you would not know there had been damage, and they treat customers like family with the respect they deserve. Absolutely recommend this shop to anyone seeking any type of body work.

Bob Neiweem Google Review


I have had my 2011 Toyota Avalon into this shop 4 times. Twice in 2.5 months for roof repairs. Once from a neighborhood kids friends thrown rock damage and one for my son backing the car out of the garage before the garage door was completely up. Tom is easy to work with, does great work, prices are lower than competition. I grew up around a body shop that my older brother managed from 1962-1994. Tom's care reminds me of the personal service my brother's shop always provided. I have taken my previous cars to Tom in the last 10 years as well. I highly recommend Waukegan Gurnee Auto Body, although I could use a break from repairs for a while.

Kathy Stoneberg Google Review


My wife needed body work done on her car and Tom gave her a competitive quote and got the work done ahead of schedule. The repair was better than expected. I would recommend Waukegan-Gurnee Auto Body to anyone in the area needing quality body repair on budget and on time.

Ronald Zink Google Review


Couldn't be happier with my decision to take my car here. After after a hit-and-run left me with a fair bit of damage, I went to see Tom on a Monday, who received the necessary parts within two days. I dropped my car off on Thursday, and by the end of that day my car was ready and good as new (and for a very reasonable price!). Highly recommended!!

Erik B Google Review


I cant begin to describe how amazing this shop is. Everyone is so professional and they were the best deal for the work that I needed to do. I will totally come back for all body work on my car!

Sarah P Google Review


Needed a rust spot 'cleaned up' on the rear bumper of my 2003 Nisson Frontier truck.

Picked it up a day later and it looks brand new.

Great service. Will definitely use again.

Peggy I. YellowPages Review


Great service and price, nice to deal with and the body work and paint was done very nice. Highly recommended.

Joe A. YellowPages Review


I brought my daughter's Toyota Highlander here for work on her bumper and I must say that Tom was the nicest person. He was very informative and genuinely wanted to help us. We received an estimate right away, then my daughter's SUV was in and out of their shop within two days. I will always take my business to this company and will refer them to everyone I know. I am extremely happy with their work.

Tammy Persson Waukegan/Gurnee Auto Body Customer Review


I brought my Jeep here because it has the lowest estimate for the the small damage in the back. Tom and his crew did a very good job and I highly recommend this place for body repair.Thanks Tom...

Robert Tabalba Waukegan/Gurnee Auto Body Customer Review


I've been bring my cars to Tom for years! The latest of which was my 08 Chevy Impala, needed some front end work done. When I got it back it looked new, paint matched perfect and detailed! Him and his crew are very good. They do Excellent work,they're professional and honest. Thanks guys!

Daniel Szekely Waukegan/Gurnee Auto Body Customer Review


Some di**head hit the rear door on my Audi and cowardly left without a note. I took it to Tom and he gave me a reasonable quote. The intricate details of curvature and edges were crumbled and the paint was cracked. Tom told me it would be ready in 3 days but to call ahead a day early. The car was done in 2 days and the door now looks like brand new. The reflections in the paint are flawless. His guys are real craftsmen. He told me that he had under quoted the job and I would have been happy to split the difference with him but he refused. It is good to find an honest guy who stands by his word and delivers top quality craftsmanship. I usually do not recommend anybody, but have absolutely no reservations for this shop. I will be back there again. Thank you Tom and your skilled employees.

Rudi W. Waukegan/Gurnee Auto Body Customer Review


Tom & his guys did a great job on a horrible key job on my late model GMC. Paint match was great & service was even better. Nice to know I found a great hometown body shop that I can count on for future work. Thanks again Tom & crew.

Matt P. Waukegan/Gurnee Auto Body Customer Review


AMAZING job! Customer service reminded me of the old days when people took pride in their work. Tom, the owner, personally took my car under his wing, stayed 4 hours after closing, to ensure that I got my car back as I had to go out of town within 2 days. People, you don't see this type of care and concern anymore. Compared prices to others and couldn't dial back Toms number fast enough. The car looks fabulous and professional. Thanks Tom.

Ruby Naylor Waukegan/Gurnee Auto Body Customer Review


My 2003 Jaguar had a damaged rear bumper and a variety of minor body work to be completed, including restoration of the front end that was very pitted. Tom finished the work on-time, with a perfect color match and excellent body work. And at a final cost that was significantly less than the two chains estimated. The car looked like new again. Great job!!

Richard T. YellowPages Review


Tom did a great job on my car. The entire process of dealing with insurance companies and getting estimates was a real headache, but as soon as I handed my vehicle over to Tom and his staff everything went very smooth. My car was finished on time and everyone was very kind to me at the shop.
Definitely will be going back with all of my car maintenance.

Nick S. YellowPages Review


We have used this business twice and would would recommend it very highly. The service is excellent, they get your car done in a timely maker and the car looks brand new. Tom is very courteous, friendly and knowledgable of the business. You leave here with a good feeling and know why he has been in the business so long.

Sandy P. YellowPages Review


As always they did an awesome job! My son scratchedy car with his bike handle bars and Waukegan Gurnee auto body had my car in and out within 3 days. Can't even tell. Thank you

Jess S. YellowPages Review


I had to get my tail light replaced and I'm glad I brought my car here. The replacement part was ordered and arrived in one day and it took less than 10 minutes to replace. I also had some scratches on my car I wasn't going to have fixed, but Tom fixed them without charging me for it. Tom is very professional, honest, and courteous and I wouldn't hesitate to bring my car here again.

Happy C. YellowPages Review


I came out of work one day to find the entire side of my car completely scratched. Clearly someone hit me and could care less about leaving a note! I was talking with a co-worker who told me about Waukegan Gurnee Auto Body. He said him and his family have gone there for years and have always been blown away by the work. I called there and Tom the owner answered. He was extremely polite and helpful!! He gave me a really honest estimate and had my car done in no time! Not to mention it was beautiful! I will continue to go to them for work and refer my friends!!

Jenn P. YellowPages Review


Had my 10 year old suv rear ended. Got a good honest estimate. They said it would take 3 to 4 days for repair. I brought it in on a Tuesday morning . They called on Wednesday pm and told me it would be ready on Thursday am. It saved me a couple of days on a car rental. Waukegan-Gurnee auto body does excellent Quality work

Chuck J. YellowPages Review


Had my car backed into and needed to get a new door. Took it to Waukegan-Gurnee Auto Body and they told me they could get started with it on Monday and to bring it in then. Said it might take until Friday at the latest, when I dropped it off said to give them a call on Thursday as it should be done by then, called me Wednesday afternoon and said it was done! Came back as looking good as new, cleaned it inside and out. My sister had work done on her car a couple years prior and also had a very good experience with them, which is why I went there. Great people and service, highly recommend.

mjc615 YellowPages Review


Job well done and on time, excellent pricing I had to put a review. I back in to my house smh and hit my rear view mirror, went to the deal and I wouldn't even mention how much they wanted to get a new one and fix it. One of my student dad recommended this place, on Friday Tony the own saw my car and by Monday, mirror was on and did I mention I save so much money. I know where my car will be if anything ever happen. Thanks. Lisa.

monnet.williams YellowPages Review


Gurnee Dodge recommended Waukegan-Gurnee Auto Body to me for rust problems. I knew right away Tom Vepley was an honest man and gave me an honest quote. The work was class A. And I left a happy customer. I live in Round Lake Beach and the quote I got here was open ended and it was high to start with. Waukegan-Gurnee Auto Body gave me a quote. No open end.. I shutter to think what my open ended price would have ended up being in Round Lake Beach.. I knew I had an honest company here and it was well worth the drive. I would go back any day.

Pamela P. Yelp Review


Great service and price, nice to deal with and the body work and paint was done very nice. Highly recommended.

Joe A. Yelp Review


Great work

Muhammad Amin Google Review


Great work!

Giulia Hill Google Review


Tom is honest and straight forward, also understands the frustrating people are going through. I would honestly say he is the only mechanic in Lake County that still has a soul when it comes down to collusion repair.

Jeovani Carrillo Google Review


Tom did a great job on my car. The entire process of dealing with insurance companies and getting estimates was a real headache, but as soon as I handed my vehicle over to Tom and his staff everything went very smooth. My car was finished on time and everyone was very kind to me at the shop.

Definitely will be going back with all of my car maintenance.

Nicolas Stocker Google Review


My car was hit in the rear, and crunched the frame of my car, like an accordion. The bumper was cracked bad, and the back doors wouldn't open anymore because they were pushed together to the frame of the car. I was referred by my mom's friend to take my car here, and I am happy I took his advice. They fixed it all. There is no way possible you can tell I was in a car accident. They finished the car a week earlier than quoted. Tom is the owner I take it and he took the time to explain the steps it will take to get my car back and running. He was very informational, and overall a great help for me. This was my first accident ever and I am so thankful for his advice.

Alexis Boddie Google Review


Did everything promised and I paid out of pocket. I submitted photos added here to review.

Mel- Anated Google Review


Just picked up my 2011 Jetta Black sportswagon from Tom today, His shop may be small but his results were huge. It's a black car and I ran over a semi tire on 94 messing up the bottom of my car pretty good. He made sure to show me everything and walked me through the process. I am very picky about my car and he was truly great at listening and explaining everything. He has great people skills and understands how important it is to do good work. I would highly recommend his services, from ding removal (which he also did for me) to paint work. My car is black and had a fender with a scratch that needed sanding and re-spray. The car came back looking perfect. He even washed and vacuumed the inside. Went over and above. I will be back (hopefully not soon!).

Lester Cohn Google Review


Tom and his team do great work and have very good customer skills. Really went the extra mile to fix my Nissan. A++++

Dustin Etheredge Google Review

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