Customer Reviews for Waukegan/Gurnee Auto Body

“This is my third repair with the shop and have had nothing other than quick and excellent service. From a small finder bender, welding my running board, and then major frontend damage because I tried to puss a bolder across Hooters parking lot, Tom was able to accommodate the damage in a timely manner. I would highly recommend Waukegan Gurnee Auto Body for any and all repairs.”

“Just had a dent repaired. Second time I've used them and they'll always be my go to. They're reasonable, friendly, don't try to take advantage of a woman, timely and do great work. Very happy!”

“Tom fixed my car, it looks great. The estimate was right on and he was prompt, my car was done when expected. When we went to pick it up my son's car door was loose and Tom fixed it on the spot with no charge. I definitely recommend Gurnee Auto Body for your car's body shop needs.”

“This is the third time we've taken our car here for repairs. Each time they've given us our car back, looking like new. The prices are very reasonable compared to other shops and Tom, a super personable guy, does his best to give his customers the best deal. We wouldn't take our cars anywhere else.”

“This auto body shop is AWESOME!! I would recommend you bring your vehicles here!! Tom is great he explains everything clearly and he's pricing can't be beat. He repaired my Dodge Challenger twice, once for front end damage, which he also installed some off market fog lights for me (great job), and the other was rust damage. 'So auto body damage just stay calm, come on in and see Tom.'”

“It was great working with Tom he was so helpful he went over & above. The service was great he kept me informed on everything. My truck looks great again! Thank you Tom!”

“Not often one writes a positive review for auto repair or body shops, but this place is tops. Quality+ work, timely completions with fair competitive pricing. Can't beat that. Highly recommended.”

“My first time having to deal with a body shop and I'm glad I chose Waukegan Gurnee Auto Body! Tom was very understanding and walked me through the entire process, as I was dealing my insurance. He kept me up to date with the entire process of repairs and answered all questions and concerns I had. Thank you Tom and team, you all are amazing!”

“The quality of work/job is excellent. The owner/manager(Tom) is very professional and easy to deal with. I would recommend this shop to others. Keep up the good work.”

“I like this place.”

“Had to have a window replaced and Tom worked with me, even after there were issues with getting the right kind of glass in. He stuck with his original quote and for a student who is tight on money, it made my day. Thank you all for getting my car back to me looking like nothing even had to be replaced.”

“Tom, the Manager, goes the extra mile to ensure that you, his customer, are very satisfied: high quality repairs, done promptly, at a fair price. Highly Recommended!!”

“They were upfront, honest, and efficient in fixing my bumper and windshield (two different incidents). They walked me through the whole process and discussed the different options that saved me money. Job was done very fast!”

“This place has excellent customer service. I showed up and was walked through the entire process. The price was fair as well. The work done was fantastic. I got my car back looking just as good as before the accident. I can confidently recommend this place to anybody who’s looking to get their car repaired.”

“Tom was both professional and personable. Price was reasonable and job done in a timely manner, I wouldn't go anywhere else for any autobody repair.”

“5 Stars!”

“I have used their services off and on for over 10 years and so have some of my family members. Tom Vepley is fantastic, the work they do is top notch, it is always done when he tells me it will be, and his estimates are fair and competitive. I have never been disappointed no matter how small or big the repair is. It always looks perfect.”

“I've had damage repaired on three cars at Waukegan/Gurnee Auto Body in the past few years, and Tom and his associates did excellent work. I highly recommend them.”

“Tom was extremely professional and helpful on giving me a thorough estimate. A decision has not yet been made regarding repair, but I would not hesitate to schedule at Tom's shop should that decision be made.”

“Tom and Waukegan and Gurnee Auto Body are fabulous. They handles everything with the insurance company, completed the repairs in an expedient manner and the workmanship is terrific. He also washed the car inside and out, it looked like a new car. There's no way you can tell my car was in an accident. Rating from a 1 being the worst and 10 being the best, I give them a 20. If I ever need work done on my car again, you can bet I will be going to Waukegan and Gurnee Auto Body.”

“Very personable, treated as if I was the most important customer. Explained work in terms I could understand. Reasonable price. Excellent work was completed 1 day early!”

“I wouldn.'t go anywhere else for body work on my vehicles. Great work and fair prices. Tom is wonderful to work with. Check this place out!”

“Mr. Tom Vepley is a straight forward guy. Him and his team do excellent work. My Wife is happy with the repair and paint job done on her car. Thank You Tom and Team”

“Tom is AMAZING! Not only is he trustworthy but he is knowledgeable and takes the time to explain the process. He does GREAT work and goes above and beyond for his clients. Finding someone you can trust in this business is hard. We are so glad to have found Tom. Great experiences.”

“Awesome work on my car!! I had several areas of damage from 10 years of driving and two collisions and now it Looks almost brand new again. Thank you Tom!!”

“Took my SUV into Waukegan Gurnee auto body shop for repair of a fender bender based on their excellent reviews. Tom, the owner explained every step of the repair and wrote up an estimate which was right on with my insurance company.
The repair was excellent and the car was finished when promised. Tom worked well with my insurance company, despite a late payment on their part. I paid extra to have the SUV buffed and waxed. Best money I spent all year! That vehicle was cleaner inside and out than the day I bought it!
Tom was very cordial and took care of any issue I had personally. He is the kind of guy you sit down and talk with for 5 minutes, and it's like you've known him all your life.
I have already recommended him to friends and family.”

“Just moved to area found online left our Chrysler 300 for bumper repair front and back. Excellent job done finished as promised even took care of a couple parking lot dings as well would recommend due to price and work Thanks again.”

“Stopped by to get an estimate on minor rust repair, with the intention of getting two more estimates. After meeting with Tom Vepley and seeing his shop I decided to skip the other two estimates and have the work done. Very pleased with result, on time would recommend them highly.”

“I came here to get a spoiler installed and some very minor cosmetic work! Met Tom and he guided me through every step that he was going to take and the results were great! Very friendly and professional and will be bringing my services here if I need auto work done!

Note: No instructions came with the spoiler and required drilling holes in the trunk! They did a phenomenal job!”

“Best place to take your car or truck for repair. John quoted $1300 or so and the actual price came in at $1100. Find any other shop that would done that!! I’ve brought two different trucks over the years and the work done was flawless!”

“Excellent repair facility, with great attention to detail.Very knowledgeable, explaining the exact damaged involved and the time needed to repair the vehicle correctly. The owner, Tom is very cordial and easy to discuss questions/answers with.
I would definitely recommend him to others!
A 5 Star facility!!!”

“What set Waukegan & Gurnee apart from other shops, and really, other businesses in general, was the proactive approach Tom took with me and my vehicle. I never had to ask questions - he explained the process in simple terms that I understood. There were also a few times where he called me to update me on the status and condition of things, and if I decided to call him, he answered and returned messages promptly and politely. Most important, the quality of the work speaks for itself.

I would highly recommend Waukegan & Gurnee Auto Body for anybody needing body work.”

“Very pleased with the work! Tom did a great job and at a reasonable price. We’ve need his service a few times over the past few years and have not been disappointed.”

“What a great place to do business with. Tom was awesome.”

“I stopped by Waukegan Auto Body to get a quote on putting a duckbill spoiler, that I already owned, on my new car. It was a pricey spoiler, but only came from the manufacturer with two sided tape. Tom wanted to add something that would bond it to the car, so I wouldn’t have to worry about it coming off. They did it while I waited. Fantastic job. Looks great! Very reasonable price. A++

UPDATE-August 2019: I went back to Tom to put some carbon fiber mirror caps on my car this last month. Once again he did it while I waited and they look great! Very reasonably priced for his work too! Waukegan & Gurnee Auto Body is my go to place!!”

“I was not intending to repair here just wondering what kind of damage I had caused. However after talking with Tom the proprietor and getting his detailed repair estimate I was sold. He was so knowledgeable and genuine. He explained everything to me and told me how long it would take to fix. I called my insurance company and was instructed to take my car elsewhere. When I went to the insurance company's recommend shop the estimate was considerably higher and my car was going to take twice as long to repair. I told my insurance company I was going to Waukegan Gurnee Auto Body. Afterwards I took my car to Tom, gave him my insurance information and he took it from there. My car was ready on time. The work exceeded my expectations as Tom went above and beyond. My car looked brand new! I definitely recommend Waukegan Gurnee Auto Body. They are friendly, honest, and efficient with superb quality. I’m extremely happy!”

“Great Customer Service & Pricing”

“Tom is great to work with! He's up front and detailed on plan of action, always quotes a fair price, fast turnaround, and does an excellent job! I've now taken 3 cars to this shop for multiple jobs over the last 20 years and it's a “no brainer” for me to go here when I need some work done!”

“Tom and his guys did. Great work on my car thought it couldn't be fixed but they did it thanks tom will tell all my friends and family about your shop”

“Tom and his crew did an awesome job on 2007 Dodge Caravan. It had rust on the left side and rear door and after their great repairs looks brand new. I highly recommend them for any type of repairs.”

“My mother-in-law backed into my wife’s car that has a white pearl paint. This shop fixed the dent and scratches and was able to match the paint...no evidence of any damage. I 100% recommend for repairs. Tom was professional and personable, and his timeline was exactly as stated. Top quality work! Support locally owned businesses.”

“Had my drivers side door repaired recently. Did a great job, excellent communication, fair price. Was ready a day ahead of estimated time. Will definitely be returning for some additional work.”

“Great service! These guys went above and beyond!! My car was done in a timely manner and it looks amazing. When I picked my vehicle up it was cleaned inside and out.I was simply expecting my front bumper damage repaired. Great place. Great people. Exceptional service. Will definitely send business this way”

“Tom was a delight! Not only did they get my car back to her former glory THEY CLEANED THE INSIDE OF MY CAR!!!!! They take customer service to a whole new level. I will recommend them to everyone. Thank you for making a difficult situation painless.”

“I was very pleased with the body work on my car. Tom was very nice and I got my car back in two days. I would return if I needed more work done.”

“I had my car repaired by Waukegan Gurnee Auto Body in March 2019. The service was excellent and the repairs work was the best I have ever gotten! My car was like new. I would highly recommend this shop.They went over and above on quality and service.”

“Tom is a friendly and knowledgeable manager. He even offers me a free paint repair on a large plastic part! I am also amazed by the job quality. I have done the body work with two cars here and totally satisfied with their work!”

“My 96 Impala SS had damage on the drivers' side. My insurance company's official autobody shop told me it was totaled because they could find the parts. I called Waukegan & Gurnee Auto Body and Tom found all the parts within an hour of initial conversation. His repair estimate was low and very reasonable. They repaired the damage and I also had them replace my OEM bumpers with custom aftermarket smooth bumpers with fog lights in the front. Very happy with their work and with the Lifetime Guarantee, you can't go wrong with Waukegan & Gurnee Auto Body.”

“Don't let your Insurance push you into another auto body repair shop. Go see Tom and have the work done right! My new Audi still looks new.”

“I have had the most amazing experience at the Waukegan & Gurnee Auto Body. Tom, the owner, helped me tremendously with finding used parts for a cheap price and made my car look brand new! A job that I thought would take me a month to get done was finished in less than two weeks! Tom is reliable, honest, and hard working guy you can trust with any of your auto body needs!”

“Once again a fantastic job on my van, Tom! It looks like new. You are the absolute best! Johnny”

“A friend referred me to Waukegan & Gurnee Auto Body, and I was very pleased with their work and their prompt service. This is a family-owned business, and they did a great job. I'll definitely use them again if needed. Highly recommended.”

“Amazing, amazing work. Tom is an honest, quality craftsman with 40 years experience in the trade. He worked with my insurance company, matched the paint perfectly and got my vehicle looking great. He took care of the rust forming on the gate and made sure the door was solid and true when closing.
I'm so happy to find a reputable and trustworthy guy in the business. Here's to another 40 years, Tom!”

“Great business and down to earth. Kept it real and honest from the estimate to the repair. Appreciate the great customer service!”

“Tom did a wonderful job working with us and our insurance company. His estimates were accurate from day one, his workmanship was spot on and he had our vehicle repaired within the time frame. When incorrect parts were received from the parts distributor, which would have delayed our repair, Tom took the initiative to insure the parts required were picked up by one of his workers, thus the repair work was completed as promised. Tom knows his business, if there is any auto repair required for your auto, Tom and his staff are the guys to count on getting the job done right the first time. Very pleasant to work with.”

“Pleasant, knowledgeable and quality conscience is what you can expect from Tom and his crew. Used his services twice and I'll go back again.”

“Amazing Service! Tom is the best in Lake county and provided me with an extra service with no charge. Wow ! Truly amazed and so blessed his shop exist. Thanks again Tom will definitely be coming back.”

“Tom Vepley and his team have performed excellent auto body shop work on my vehicles on multiple occasions. Tom fully understands how to work with insurance companies on behalf of the customers while achieving great results.”

“Top notch body repair on my VW Passat! Recommended to me by Gurnee VW, Tom did a great job with a fast turnaround, fully explained the repairs. Good pricing. Highly Recommend!”

“Knocked my side mirror off on a wednesday. Had the part in, painted and installed by the following monday! Was in and out in an hour! great experience”

“My 96 Impala SS had damage on the drivers' side. My insurance company's official autobody shop told me it was totaled because they could find the parts. I called Waukegan & Gurnee Auto Body and Tom found all the parts within an hour of initial conversation. His repair estimate was low and very reasonable. They repaired the damage and I also had them replace my OEM bumpers with custom aftermarket smooth bumpers with fog lights in the front. Very happy with their work and with the Lifetime Guarantee, you can't go wrong with Waukegan & Gurnee Auto Body.”

“Very helpful Tom gave me an estimate and helped me out with my problems. Respectful and kind. Good place”

“Just got my 2018 Audi A4 back and it looks great! It's great working with such an honest shop.”

“Tom's shop has fixed my car on two occasions. Both times he was very easy to work with, provided me with updates as needed, and they did a great job. This last time my insurance company was involved and they cut off my rental car earlier than I needed. Tom worked to get my car ready in time despite delays with the parts coming in, and I didn't have to pay out of pocket for any rental car extension. The insurance company was stressful to deal with but Tom and his shop handled everything for me and made it a smooth process. I really appreciate it.”

“Great work, very professional, fair pricing,quick turnaround. I recommend the place for your Auto Body work”

“Tom was very helpful throughout the process. I would definitely recommend it to friends and family. They did an amazing job on my car.”

“Amazing owner, and great work done on my vehicle. If you want to get the job done right the first time I recommend Waukegan/Gurnee Auto Body.”

“Tom is a true professional. He is understanding and super helpful. I used his services twice and both times I was amazed by his expert job. I will definitely use his services again.”

“I purchased a new VW which had a few minor paint blemishes. The car dealer gladly offered to have the blemishes repaired, at no cost to me, by Waukegan Gurnee Auto body. Tom assured me that he would take care of my car as if it were his own. The work was completed on time and there was not even a hint of the prior blemishes. The car's paint in the affected areas looked factory fresh. Many thanks to Tom and his highly capable staff.”

“Tom explained every in detail on what could be done to fix the problem with two alternatives for the part. I appreciated his candid responses and time took to explain things to non-mechanical/car person.”

“They did a good paint touch up job in a few hours with reasonable price.”

“5 Stars!”

“Tom is a friendly manager and offer me very good prices to fix my SUV. I highly recommend this place.”

“I was not intending to repair here just wondering what kind of damage I had caused.
However after talking with Tom the proprietor and getting his detailed repair estimate I was sold.
He was so knowledgeable and genuine.
He explained everything to me and told me how long it would take to fix.
I called my insurance company and was instructed to take my car elsewhere.
When I went to the insurance company's recommend shop the estimate was considerably higher and my car was going to take twice as long to repair.
I told my insurance company I was going to Waukegan Gurnee Auto Body. Afterwards I took my car to Tom, gave him my insurance information and he took it from there.
My car was ready on time.
The work exceeded my expectations as Tom went above and beyond.
My car looked brand new!
I definitely recommend Waukegan Gurnee Auto Body.
They are friendly, honest, and efficient with superb quality.
I’m extremely happy!”

“Tom is absolutely the best., so fast, knowledgeable, professional, high quality, and on top of that the cost was lower than estimate. I will never go anywhere else.”

“Tom and the guys were great. They did an excellent job on my wife's 2016 Honda Odyssey. They even touched some extra spots on the car that were ugly. Thanks Tom and crew for the great service. Ron”

“Tom is great. If he cannot provide the specific request you need, he is very willing to help out and refer you to someone who can. Great customer service!”

“Excellent work done on my vehicle. I brought my vehicle in on June 17 and picked up on the 28th. Vehicle looked as good as it did before the accident. The manager Tom did the work himself. Overall experience is very satisfied. I recommend this place.”

“I've been taking our cars to Tom for many years - their work is excellent - you couldn't find a more honest person than Tom - I recommend Waukegan - Gurnee Auto repair to everyone - They are the BEST”

“Tom is great! Took care of a bend in the frame of my truck looks perfect. I will come back for all my body work.”

“Tom is a surgeon of auto body repair. He has done excellent work on all my cars including a Mini Cooper, Mustang, Honda Accord and Jeep Wrangler. I would higher recommend his services to anyone.

Thank you Tom.”

“Fast, good, & reasonable price!”

“He's done perfect work quickly. Couldn't really ask for more from an auto body repair shop.”

“I took my car in to get the front bumper replaced and Tom did an awesome Job. He matched the paint perfectly and it looks outstanding. I highly recommend using Tom when it comes to body work, he knows what he is doing!!! Thank you Tom!!”

“Fixed my car fast and it looked great!”

“I have had my car worked on a few times here and have had nothing but amazing service. It is quality work for a fair price. Highly recommended.”

“Very trusty business at affordable price with great and fast service.”

“Waukegan / Gurnee Auto Body handled everything with the insurance company and even finished the repair early. Extremely happy with both the repair and service.”

“This is a place that's worth the drive if you're looking for affordable, reliable body work! I brought my Jeep in for paint damage. Unfortunately, the damage was a little deeper than I initially thought.

Obviously, getting paint fixed is not going to be cheap. When I went around gathering estimates. I found on Yelp: Waukegan Gurnee Auto Body. I had noticed on their Yelp reviews were nothing but outstanding and They offered a great, affordable price. The guys are the shop are super friendly and helpful. They are also really laid back. I turned my car over after the weekend. They finished the job very quickly and they even cleaned my car, which was awesome! The paint job looks excellent and smooth (you can't tell anything was ever wrong with it). My experience was nothing but exceptional! I will recommend them to anyone that ever needs car repairs.”

“I'm extremely pleased with the work and the care I received at Waukegan Gurnee Auto Body.

A young man was too impatient as I was parallel parking so he drove ahead while my car was still protruding into the street. He skimmed past me and scratched the front end of my new Toyota Prius. He was so scared I felt sorry for him. So I let him go without calling the police or taking down his insurance information.

Since I was paying out of pocket, I asked Tom to help me with the cost as much as he could. He was so kind and understanding, he gave me a great estimate (actually almost half I would have paid at an auto-shop 2 minutes from my home).

The end result for me was a great repair job, money saved and a lifetime customer (including all my family) for Tom.”

“The owner is very personable and they did a great job!”

“Tom was a big help! Thanks”

“My vehicle looks brand new again. There is absolutely no sign of damage remaining. The job was completed on schedule and the estimate was adhered to. I was completely satisfied and would recommend Waukegan Gurnee Auto Body to anyone needing body work on their vehicle.”

“Great work”

“Came for collision repair on my bumper, Tom went above and beyond for a truly beautiful repair. Very happy customer. Tom is upfront, very straightforward, and the repair was prompt and easy on my end. Would definitely go back again.”

“Tom did a great job on my car I would definitely recommend this shop great service and not that bad money wise.”

“My husband and I have always been pleased with the work done here. We’ve had several new cars that needed various repairs and paint done. We’ve always found the prices to be fair and very quality work.”

“Tom and the staff did a great job on my vehicle.”

“Tom is a professional in every sence of the word and i can see why hes been so succesfull at what he does. He does not sugar coat it. He will tell you the truth even if you might not want to here it. He believes in establishing a good customer relationship by being transparent and upfront with any identified issues. I'm not use to being treated like that with respect and courtesy. Something you don't see very often anymore. I will most definitely recommend Gurnee/Waukegan auto body to my family and friends. His staff was also very polite and the work was more than exceptional. Keep doing what your doing guys.”

“(Translated by Google) Good job, good price, fast, highly recommended place.

Thanks Tom.”

“Tom did a great job after I had a rear end collision while at a traffic light. You cannot tell the van was ever damaged. I would highly recommend this shop.”

“I brought my car here after my mechanic caused some minor damage to my car. I worked with Tom, who is the owner, and he was excellent to work with! They worked with my schedule and facilitated communication and payment with my mechanic without my intervention. They fixed my car on schedule and within the estimate.

The work was perfect. If you care about small businesses and want personable service I implore you to bring your vehicle here.”

“Tom is the Bomb! Very professional, personable and prompt. Highly recommended.”

“I research and look for reviews for every service I use. That's how I found Waukegan & Gurnee Auto Body. I am happy to give a 5 Star review of their business and recommend their shop. Tom gave me a very reasonable estimate to have a paintless dent repair on my Hyundai Elantra. They did a great job! Thank You Tom.”

“I was referred to W&G Auto Body by my husbands boss after being involved in a collision with my Chevy Camaro. Tom was the nicest most patient person I've ever dealt with. He was very informative and went the extra mile in helping me. I as well will definitely spread the word of mouth and continue bringing business here as I am extremely satisfied with their work.””

“I hired them to smooth a dent out and they went out of their way to touch up some other scratches.”

“I would highly recommend this place. Tommy's wife Mary was very nice to me and made me feel special. I wish Mary can run the place cause she is more smarter. I hope she makes me feel special again soon! :)”

“After a minor car accident, my bumper had a scratch all the way down through the paint. Tom, the owner of Waukegan-Gurnee Auto Body, was wonderful to work with. He described in detail two different ways for repairing the bumper. For the option I chose, Tom gave me a price that was $100 less than the dealer's quote for the exact repair. I had my car back in a day and a half, and the job was done perfectly. I can't say enough about the integrity of this owner and the quality of his work.”

“Tom was really great with the work on my Camry and he went an extra mile to make sure i get my car well ahead of estimated time. I would recommend him to anyone who is looking for any body work.”

“My experience with Tom and Waukegan & Gurnee Auto Body was great! I called in a panic and within minutes his professional and caring manner put me at ease. The truck looks amazing and I couldn't be happier with how everything went. If we need more auto body work, this is the place we will go - thank you!”

“4 Stars!”

“Waukegan Gurnee Auto Body did an excellent job on repairing my car. Tom, the manager was always keeping me updated on the progress of the car. It's great to see that this auto body shop takes pride with the amazing work they do.”

“I smashed up the front of my Chevy Cruze and Tommy was able to make it look brand new.”

“I just picked up my car today from Tom, and I could not be more pleased. They did an exceptional job on repairing the damage done in a recent rear end accident. If I could give him a rating of 10 I would.”

“We had to have our Chevy Spark front fender repaired as it was clipped in a parking lot. Tom provided a quick estimate and was lower than others we had received. The repairs were done quickly and they look great. You can't tell anything was done, it looks brand new. I would highly recommend them!”

“I had an excellent experience with Waukegan Gurnee Auto Body and the manager Tom Vepley following my auto accident. He explained the process clearly, gave an estimate that was acceptable to my insurance company, and completed the repairs in the time frame he promised. When finished, the car was like new! This is now my second experience with Waukegan Gurnee Auto Body and continue to recommend their work highly.”

“Tom and his team have done fantastic work on my Expedition EL. The quality of their work has made it look brand new. I will continue to bring any needed bodywork here. If anyone is looking for a great body shop, I would highly recommend checking out Waukegan-Gurnee Auto Body.”

“Great work!!! Received a few quotes from other places and they said this dent is full body work, these guys made my truck look perfect again with pointless dent repair. Highly recommended”

“Tom and his crew do top notch work, and are fast and professional. They treat your car like it is their own. The work they do makes it so you would not know there had been damage, and they treat customers like family with the respect they deserve. Absolutely recommend this shop to anyone seeking any type of body work.”

“I have had my 2011 Toyota Avalon into this shop 4 times. Twice in 2.5 months for roof repairs. Once from a neighborhood kids friends thrown rock damage and one for my son backing the car out of the garage before the garage door was completely up. Tom is easy to work with, does great work, prices are lower than competition. I grew up around a body shop that my older brother managed from 1962-1994. Tom's care reminds me of the personal service my brother's shop always provided. I have taken my previous cars to Tom in the last 10 years as well. I highly recommend Waukegan Gurnee Auto Body, although I could use a break from repairs for a while.”

“My wife needed body work done on her car and Tom gave her a competitive quote and got the work done ahead of schedule. The repair was better than expected. I would recommend Waukegan-Gurnee Auto Body to anyone in the area needing quality body repair on budget and on time.”

“Couldn't be happier with my decision to take my car here. After after a hit-and-run left me with a fair bit of damage, I went to see Tom on a Monday, who received the necessary parts within two days. I dropped my car off on Thursday, and by the end of that day my car was ready and good as new (and for a very reasonable price!). Highly recommended!!”

“I cant begin to describe how amazing this shop is. Everyone is so professional and they were the best deal for the work that I needed to do. I will totally come back for all body work on my car!”

“Needed a rust spot 'cleaned up' on the rear bumper of my 2003 Nisson Frontier truck.

Picked it up a day later and it looks brand new.

Great service. Will definitely use again.”

“Great service and price, nice to deal with and the body work and paint was done very nice. Highly recommended.”

“I brought my daughter's Toyota Highlander here for work on her bumper and I must say that Tom was the nicest person. He was very informative and genuinely wanted to help us. We received an estimate right away, then my daughter's SUV was in and out of their shop within two days. I will always take my business to this company and will refer them to everyone I know. I am extremely happy with their work.”

“I brought my Jeep here because it has the lowest estimate for the the small damage in the back. Tom and his crew did a very good job and I highly recommend this place for body repair.Thanks Tom...”

“I've been bring my cars to Tom for years! The latest of which was my 08 Chevy Impala, needed some front end work done. When I got it back it looked new, paint matched perfect and detailed! Him and his crew are very good. They do Excellent work,they're professional and honest. Thanks guys!”

“Some di**head hit the rear door on my Audi and cowardly left without a note. I took it to Tom and he gave me a reasonable quote. The intricate details of curvature and edges were crumbled and the paint was cracked. Tom told me it would be ready in 3 days but to call ahead a day early. The car was done in 2 days and the door now looks like brand new. The reflections in the paint are flawless. His guys are real craftsmen. He told me that he had under quoted the job and I would have been happy to split the difference with him but he refused. It is good to find an honest guy who stands by his word and delivers top quality craftsmanship. I usually do not recommend anybody, but have absolutely no reservations for this shop. I will be back there again. Thank you Tom and your skilled employees.”

“Tom & his guys did a great job on a horrible key job on my late model GMC. Paint match was great & service was even better. Nice to know I found a great hometown body shop that I can count on for future work. Thanks again Tom & crew.”

“AMAZING job! Customer service reminded me of the old days when people took pride in their work. Tom, the owner, personally took my car under his wing, stayed 4 hours after closing, to ensure that I got my car back as I had to go out of town within 2 days. People, you don't see this type of care and concern anymore. Compared prices to others and couldn't dial back Toms number fast enough. The car looks fabulous and professional. Thanks Tom.”

“My 2003 Jaguar had a damaged rear bumper and a variety of minor body work to be completed, including restoration of the front end that was very pitted. Tom finished the work on-time, with a perfect color match and excellent body work. And at a final cost that was significantly less than the two chains estimated. The car looked like new again. Great job!!”

“Tom did a great job on my car. The entire process of dealing with insurance companies and getting estimates was a real headache, but as soon as I handed my vehicle over to Tom and his staff everything went very smooth. My car was finished on time and everyone was very kind to me at the shop.
Definitely will be going back with all of my car maintenance.”

“We have used this business twice and would would recommend it very highly. The service is excellent, they get your car done in a timely maker and the car looks brand new. Tom is very courteous, friendly and knowledgable of the business. You leave here with a good feeling and know why he has been in the business so long.”

“As always they did an awesome job! My son scratchedy car with his bike handle bars and Waukegan Gurnee auto body had my car in and out within 3 days. Can't even tell. Thank you”

“I had to get my tail light replaced and I'm glad I brought my car here. The replacement part was ordered and arrived in one day and it took less than 10 minutes to replace. I also had some scratches on my car I wasn't going to have fixed, but Tom fixed them without charging me for it. Tom is very professional, honest, and courteous and I wouldn't hesitate to bring my car here again.”

“I came out of work one day to find the entire side of my car completely scratched. Clearly someone hit me and could care less about leaving a note! I was talking with a co-worker who told me about Waukegan Gurnee Auto Body. He said him and his family have gone there for years and have always been blown away by the work. I called there and Tom the owner answered. He was extremely polite and helpful!! He gave me a really honest estimate and had my car done in no time! Not to mention it was beautiful! I will continue to go to them for work and refer my friends!!”

“Had my 10 year old suv rear ended. Got a good honest estimate. They said it would take 3 to 4 days for repair. I brought it in on a Tuesday morning . They called on Wednesday pm and told me it would be ready on Thursday am. It saved me a couple of days on a car rental. Waukegan-Gurnee auto body does excellent Quality work”

“Had my car backed into and needed to get a new door. Took it to Waukegan-Gurnee Auto Body and they told me they could get started with it on Monday and to bring it in then. Said it might take until Friday at the latest, when I dropped it off said to give them a call on Thursday as it should be done by then, called me Wednesday afternoon and said it was done! Came back as looking good as new, cleaned it inside and out. My sister had work done on her car a couple years prior and also had a very good experience with them, which is why I went there. Great people and service, highly recommend.”

“Job well done and on time, excellent pricing I had to put a review. I back in to my house smh and hit my rear view mirror, went to the deal and I wouldn't even mention how much they wanted to get a new one and fix it. One of my student dad recommended this place, on Friday Tony the own saw my car and by Monday, mirror was on and did I mention I save so much money. I know where my car will be if anything ever happen. Thanks. Lisa.”

“Gurnee Dodge recommended Waukegan-Gurnee Auto Body to me for rust problems. I knew right away Tom Vepley was an honest man and gave me an honest quote. The work was class A. And I left a happy customer. I live in Round Lake Beach and the quote I got here was open ended and it was high to start with. Waukegan-Gurnee Auto Body gave me a quote. No open end.. I shutter to think what my open ended price would have ended up being in Round Lake Beach.. I knew I had an honest company here and it was well worth the drive. I would go back any day.”

“Great service and price, nice to deal with and the body work and paint was done very nice. Highly recommended.”

“Great work”

“Great work!”

“Tom is honest and straight forward, also understands the frustrating people are going through. I would honestly say he is the only mechanic in Lake County that still has a soul when it comes down to collusion repair.”

“Tom did a great job on my car. The entire process of dealing with insurance companies and getting estimates was a real headache, but as soon as I handed my vehicle over to Tom and his staff everything went very smooth. My car was finished on time and everyone was very kind to me at the shop.

Definitely will be going back with all of my car maintenance.”

“My car was hit in the rear, and crunched the frame of my car, like an accordion. The bumper was cracked bad, and the back doors wouldn't open anymore because they were pushed together to the frame of the car. I was referred by my mom's friend to take my car here, and I am happy I took his advice. They fixed it all. There is no way possible you can tell I was in a car accident. They finished the car a week earlier than quoted. Tom is the owner I take it and he took the time to explain the steps it will take to get my car back and running. He was very informational, and overall a great help for me. This was my first accident ever and I am so thankful for his advice.”

“Did everything promised and I paid out of pocket. I submitted photos added here to review.”

“Just picked up my 2011 Jetta Black sportswagon from Tom today, His shop may be small but his results were huge. It's a black car and I ran over a semi tire on 94 messing up the bottom of my car pretty good. He made sure to show me everything and walked me through the process. I am very picky about my car and he was truly great at listening and explaining everything. He has great people skills and understands how important it is to do good work. I would highly recommend his services, from ding removal (which he also did for me) to paint work. My car is black and had a fender with a scratch that needed sanding and re-spray. The car came back looking perfect. He even washed and vacuumed the inside. Went over and above. I will be back (hopefully not soon!).”

“Tom and his team do great work and have very good customer skills. Really went the extra mile to fix my Nissan. A++++”